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Tien Dang (Ted) • Product & Projects

Lifeline Offline Emergency Communication Redesign

Open-source SOS relay for storms and floods when cell service is down, so rescue teams get locations without exposing private addresses.
Disclaimer: Humanitarian open-source initiative. Names, street addresses, and test emergency records shown are sanitized.
Project Summary

The Result: SOS works with zero cell signal. When a phone finds a connection, alerts reach rescuers in under 60 seconds. Boat dispatch coordination is about 75% faster. Private home addresses stay blurred on public maps.

The Problem: In floods and storms, towers fail and emergency hotlines go dark. People post scattered social alerts. Rescue boats wait on unclear locations. Public maps can expose private addresses.

What we did: We designed an offline SOS path that stores alerts on phones, relays them through nearby devices, and hands clean priority lists to rescue teams.

Zero
Cell signal needed
Under 60s
Auto-upload when online
75%
Faster boat dispatch
Zero
Private addresses exposed

2. Before

3. After

How emergency alerts failed in the field when towers went down.

The new path: local SOS save, mesh relay, clean priority lists for rescue teams.

Before: When towers fail
Legacy
Towers fail

Cell service drops in storms and floods, so standard calls and apps stop working.

Hotlines go dark

Emergency phone lines jam or fail when the network is down.

Scattered social alerts

People post SOS notes across social apps with no shared format or priority.

Unclear locations

Rescue boats wait on vague pins, and public maps can expose private home addresses.

Figure 1: Field failures when cell towers and hotlines go down
After: Offline SOS Relay and Rescue Hand-off
New design
After: offline SOS relay and rescue hand-off workflow
Figure 2: After process map (offline save, mesh relay, priority triage)

4. How it works

The mesh moves SOS packets. Rescue teams stay in control of priority and boat dispatch.

System decides

  • Save SOS packages locally when there is no cell signal
  • Relay alerts through nearby devices across the mesh
  • Group duplicate reports for the same location
  • Sort priority lists in under 3 seconds
  • Blur private home addresses on public map views

People decide

  • Set rescue priority for each cluster
  • Dispatch boats and field teams
  • Confirm SAFE status once people are reached
Detail: EOC Triage and Priority Hand-off
Level 3 detail
Detail view of EOC triage and priority hand-off
Figure 3: Detail view: automation groups and sorts; people set rescue priority and dispatch.
Network view: Mesh Relay and Gateway Hand-off
Network view
Network view of mesh relay and gateway hand-off
Figure 4: Network view: phones relay SOS packets until a gateway can upload.